All the materials we use are high quality and adapted to the intended use.
As a manufacturer we guarantee:
Renson grants the end customer a 5-year warranty on parts of the terrace covering that was provided and installed by an authorised Renson distributor. The warranty period begins on the day of delivery to the end customer.
This “Renson Warranty” only applies:
The warranty does not cover the following types of damage and/or defects:
Creases/folds of fabric.
Any defect in conformity shall be reported in writing to your Renson distributor/installer within a period of two (2) months from the time that the defect is determined. Any defect reported after the period mentioned above will not be considered and warranty claims will therefore be inadmissible.
In case of any claim on the warranty, Renson will always examine the product and decide whether the warranty covers the defect. If the defect is covered by warranty, Renson will not be liable in any way for any consequential loss and/or possible physical accidents, with the exception of any liability under mandatory statutory provisions. Renson Sun Protection Screens will not be liable in any way if damage occurs which is due not only to a defect in the product but also to the fault or negligence of the customer or a person for whom the customer is responsible.